Additional terms for stores on AcrossMart. They apply together with our Terms & Conditions.
Last Updated: 15 October 2026
As a seller, you may create a store on AcrossMart, which may be subject to review for approval or disapproval. You accept responsibility for your offerings, products and transactions. You attest that you hold legal title to the products and the rights in your offers and your store, and that you have the necessary licences or are otherwise authorised by applicable law to advertise, offer for sale and distribute the products you offer or post.
You must not post products or information of a solely promotional nature with no actual offer of the products. Unless you own or control the relevant rights, you must not sell, lease, redistribute, sub-license, exploit or republish any content from the Platform. You do, however, have the explicit right to send, forward and redistribute our advertisements and promotional content.
Should we require it for due diligence at any time, you are bound to provide us with any relevant information, access to your business premises and any documents that we may supply to the relevant authorities in order to identify you and to facilitate our compliance with legal obligations relating to payments made to us or processed by us, or to any other relevant dealing.
Any content or information you submit to us or post remains your intellectual property, and we do not claim ownership of the copyright or any other intellectual property rights in it. You nonetheless waive all rights in such content to the maximum extent permitted by applicable law, and you warrant and represent that we may retain and use it to enhance and build better services.
By posting content, you willingly and irrevocably grant AcrossMart a continuous, royalty-free and non-exclusive right to use that content anywhere, in any manner and at any time, with or without prior notice. You undertake that you hold the full and exclusive rights to all content you provide in offers, postings, submissions or otherwise, and you indemnify AcrossMart against all liabilities and claims that could result from its use of such content.
At our sole discretion, any breach or negative review about you may result in a last-strike warning, suspension or permanent denial of your access, which may lead to a penalty or legal action.
Business owners have the option of staff management. Sellers and their staff are responsible for offering their products by sending actual, unaltered pictures of available, in-shop products, together with information on price, details, specifications and the like. At our discretion, we may delay or delete offered products subject to our review, so as to ensure and maintain our quality control and assurance measures.
Your offerings must be factual, and you must cancel offers that are no longer available.
The only products permitted on the Platform are those that do not fall within the categories of prohibited products and do not fall short of our guidelines, regulations, policies, terms and conditions, any other relevant rules and regulations, or any applicable law. To that end, and without limitation, you must not post any offer for the sale or exchange of:
You must also not post anything that infringes or violates the rights or interests of others, including the intellectual property rights or any other proprietary or personal rights of any third party.
When offering products, take into account tax and all other applicable charges, and comply with all of their provisions. Whenever you receive a buyer's purchase request for your products, double-check their condition and expiry, photograph them legibly and send your offer to the buyer.
The products must be of satisfactory quality for their specified purpose and must conform in all respects to the product offer and to any other description supplied or made available by you to the buyer at the time of their request. We reserve the right to check the products and to accept or reject them in line with our quality control and assurance measures.
AcrossMart reserves the right to take down, delete or remove any offer or business at any time. At its sole discretion, AcrossMart also reserves the right to terminate your right to use its services, to edit, remove or cancel content, and to terminate your account.
Our services are generally free. During onboarding, sellers are required to provide dedicated bank account details. When a buyer purchases your products, AcrossMart holds the payment and issues the buyer the Order Acceptance Code together with your business information. When the buyer, directly or through a proxy such as a family member, friend or delivery partner, reaches you, inspects the product and is satisfied with it, the Order Acceptance Code is issued to you, the purchase amount is transferred automatically to your dedicated account, and you hand over the products with their receipt or invoice. This finalises the transaction.
A 4% platform commission is deducted from the purchase amount before remittance to you. We earn a commission only when we make you a sale. You consent that commissions are calculated as a percentage of the selling price, inclusive of VAT and any other relevant charges paid by the buyer. All charges are exclusive of conventional applicable fees such as bank charges, and all charges are non-negotiable and non-refundable unless otherwise explicitly provided by mandatory rules of applicable law.
Evidence of payment to your dedicated account constitutes final and conclusive evidence of payment and receipt. If for any reason you dispute a transaction, you must bring it to our notice within one (1) week of the date of the relevant transaction; failure to do so waives any such claim. We are not liable for any loss or damage to you that may result from fraud or error in respect of your account.
You may use our payable services, such as advertising, to promote your products and attract more direct sales. We offer convenient packages, and the fees for payable services are disclosed on the Platform. If you opt for the advertising service, your post is projected across the Platform and especially to its targeted buyers, together with any added offer such as a promotion, a discount or a new-order incentive.
Advertising and the Verified badge are optional, run for the period you pay for and are renewed manually at will; neither is required to sell. Promoted products appear with a sponsored badge across the Platform.
These Seller Terms apply in addition to our Terms & Conditions and Privacy Policy, which you accept in full by operating a store on the Platform. All of our guidelines, regulations, policies, terms and conditions are governed by the laws of the Federal Republic of Nigeria.
AcrossMart Nigeria Limited is registered with RC No. 1946934, with its head office at 65 Rijiyar Zaki Qtrs, Kano, Kano State, Nigeria. Any resolution or dispute, whether or not arising from the use of our services, is subject to the exclusive jurisdiction of Kano State, Nigeria.
AcrossMart reserves the right to update, modify or change its services, guidelines, regulations, policies, terms and conditions anywhere, in any manner and at any time, with or without prior notice. If any of these conditions is adjudged null, it shall be treated as severable and, to the extent of its severability, shall not affect the validity and enforceability of any other condition.
Questions about these terms can be sent to info@acrossmart.com.